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CSN - REGENCY
REGENCY
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107221793

 

     I-car Gold  

caa

At CSN Regency Collision we understand your needs following a vehicle accident. Our honest and attentive customer service representatives will guide you through the repair process, step by step. We treat you like family.

Address: 150 Alpine Road
City: Kitchener
Province: ON
Postal Code: N2E1A1
Main Intersection:
Homer Watson & Ottawa

Phone: (519) 744-8421
Fax: (519) 744-9994
Email: kitchener@likenew.ca

Owner: Rob Pavan
General Manager: Chris Campbell

Shop Hours:
MON - FRI: 8:00 a.m. to 5:00 p.m.
SAT: By Appointment

Services

Located in Kitchener, ON, CSN - REGENCY offer Automotive collision Repair services:

  • National Lifetime Warranty
  • Vehicle Collision Repair
  • 24 Hour Towing
  • Glass Repair
  • Paint Work
  • Paintless Dent Repair
  • Scratch and Dent
  • Auto Accessories

Schedule an appointment online with  CSN - REGENCY today!

Mission

Why CSN Regency Collision?

At CSN Regency Collision we know that following an auto accident, you need someone you can trust to make it right.

We have built a relationship with the KW area that customers and insurance companies alike rely on. Our partnership with 4 other CSN businesses in surrounding towns and cities gives us the recourses to ensure your vehicle is fixed properly.

With advanced equipment that includes state-of-the-art downdraft paint booths, environmentally-friendly Waterbourne paint and a written lifetime warranty on all our work, it’s no wonder 97 percent of our customers refer us to their own friends and family.

Regency Auto Collision is apart of a National Collision Network (CSN) and support an extensive local Dealer Alliance program. Come see us – we’re ready to serve you from our four convenient locations.

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Facilities

Facility

Insurance Companies

CSN Regency understands and wants you to know that ultimately as the owner of the vehicle it is your decision on where your vehicle is repaired.  However, most insurance companies have Direct Repair Programs (DRP’s).   These Direct Repair Programs are setup by the insurance companies to streamline some of the administration work between us and them.

Again it is up to you the customer to choose where your car is repaired and while the Like New Collision Group is pleased to have partnerships with the majority of insurance companies. Be rest assured that even if we do not have a DRP relationship with your insurance company know that if you have a car repaired at one of our facilities that we warranty* all of our work.

The following is a list of some of the insurance companies that we have Direct Repair Programs with

  • Aviva
  • Gore
  • CAA
  • Co-Operators
  • Certas/Desjardins
  • Economical
  • Intact/Belair
  • Northbridge
  • RSA & Unifund
  • Unica

TRUST THE BEST

*Subject to terms and conditions of the warranty

Awards

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Testimonials

“A friend told me that it was really great service and they promised that the collision center would do a great job on my car. Thank you CSN Regency for your kind and loving care to my Vehicle, Also the customer service was great!” –Sharon

 

“I would highly recommend this facility to any insurance agency” –Valerie

 

“Friendly and professional customer service. Work was meticulous when it was finished.” -Jennifer

 

“Customer service was great. Bill was friendly and professional during my initial visit for an estimate. I was kept up to date on the progress of repairs which was greatly appreciated. From the initial contact, to the communications updates the quality of work was exceptional.” –Jeffrey & Patricia

 

“Very friendly and was happy to give them our business.” –Diane

 

“Thanks for the smooth service. It's very stressful going through a car accident. CSN made things easier. Thanks again!” -Marisa

 

“Great customer service and my vehicle was done quickly.” –Richelle

 

“There is nothing about my experience with CSN Regency which could have been improved to make it a more positive outcome (unless they could have turned back the clock to avoid the collision in the first place!).” -Richard

 

“Very professional and friendly” -Peggy

Training and Credentials

I-car Gold

caa

Dealer Affiliates
  • Schlueter Acura
  • Schlueter Hyundai
  • Waterloo Honda
  • Waterloo Nissan
  • Cambridge Mitsubishi
  • Jaguar of Waterloo
  • Volvo of Waterloo
  • Land Rover of Waterloo
  • Waterloo Volkswagen
  • Guelph Toyota
  • Guelph City Mazda
  • Guelph Infiniti
  • Wayne Pitman Ford
  • Robinson Buick GMC
OEM Certified

CSN Regecny is Profirst Certidied Collision Centre.

When you want professional, quality collision repair, consider a ProFirst Certified Body Shop.

All ProFirst Certified shops are validated for their skill and expertise, commitment to a complete, proper and safe repair, to ongoing industry education, and to customer satisfaction. Each shop is validated annually by an independent third party to help ensure a high standard of repair quality.

107221793

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