Locally owned and operated, CSN Springfield is a fully accredited ICBC Valet collision repair shop. For over four decades residents of Kelowna have been coming to us for their collision repair needs and driving away with peace-of-mind. At CSN Springfield we understand that the customer has a multitude of options when it comes to repairing their vehicle. Your business must be earned, and by committing to three simple guidelines our intent is to become your preferred Kelowna collision repair expert.
CSN Springfield’s staff is trained to deliver an optimal customer service experience, from the moment you set foot in our shop through to delivery of your vehicle. It is our belief that the quality of our repairs is only as good as the technician working on your vehicle. Whether repairing a simple surface scratch, a collapsed bumper, or a more complex structural issue, our skilled back office technicians are highly trained professionals and when matched with the latest specialist tools and diagnostic equipment are always able to deliver a superiorly repaired vehicle.
If requested one of our staff members will gladly come to your home or place of business to pick up your damaged vehicle and leave you with a replacement vehicle. Upon completion of your vehicle’s repairs we will return your newly fixed car and answer any remaining questions that you may have.
If you require a replacement vehicle, Springfield can either offer one from its fleet or arrange for a rental replacement vehicle throughout the duration of your repair, all at no cost to you.
CSN Springfield is an approved collision repair facility for the following insurance companies:
"In the fast paced world of electronics, it was so refreshing to deal with actual people who gave me the time to evaluate the options and make decisions. Unfortunately, it's become a very rare experience to receive this type of customer service. I am truly grateful for the service provided by the staff at Springfield Auto Body, they are professional, courteous and efficient. Well done!!"
"I was very impressed with how my claim was handled from beginning to end. Keeping me informed along the way and keeping to the schedule as was suggested when vehicle was dropped off. Going the extra mile at every step, I was extremely pleased to pick up my vehicle to find everything and more than promised was completed, all done with professional work. Much appreciated and would certainly recommend to anyone in need of an auto body shop."
"I felt that the experience was very positive. The staff is very friendly and accommodating. I would definitely recommend this company in the future."
"The repair was flawless and the turn a round time was quick. Would definitely use them again."
"It was very positive. Good communications, easy process for me, and the work was well done. Bonus points for getting our car back wonderfully clean inside and out."