At CSN Regency Collision we understand your needs following a vehicle accident. Our honest and attentive customer service representatives will guide you through the repair process, step by step. We treat you like family.
Shop Hours: MON - FRI: 8:00 a.m. to 5:00 p.m.
SAT: By Appointment
Located in Kitchener, ON, CSN - REGENCY offer Automotive collision Repair services:
National Lifetime Warranty
Vehicle Collision Repair
24 Hour Towing
Paintless Dent Repair
Scratch and Dent
Schedule an appointment online with CSN - REGENCY today!
Why CSN Regency Collision?
At CSN Regency Collision we know that following an auto accident, you need someone you can trust to make it right.
We have built a relationship with the KW area that customers and insurance companies alike rely on. Our partnership with 4 other CSN businesses in surrounding towns and cities gives us the recourses to ensure your vehicle is fixed properly.
With advanced equipment that includes state-of-the-art downdraft paint booths, environmentally-friendly Waterbourne paint and a written lifetime warranty on all our work, it’s no wonder 97 percent of our customers refer us to their own friends and family.
Regency Auto Collision is apart of a National Collision Network (CSN) and support an extensive local Dealer Alliance program. Come see us – we’re ready to serve you from our four convenient locations.
CSN Regency understands and wants you to know that ultimately as the owner of the vehicle it is your decision on where your vehicle is repaired. However, most insurance companies have Direct Repair Programs (DRP’s). These Direct Repair Programs are setup by the insurance companies to streamline some of the administration work between us and them.
Again it is up to you the customer to choose where your car is repaired and while the Like New Collision Group is pleased to have partnerships with the majority of insurance companies. Be rest assured that even if we do not have a DRP relationship with your insurance company know that if you have a car repaired at one of our facilities that we warranty* all of our work.
The following is a list of some of the insurance companies that we have Direct Repair Programs with
RSA & Unifund
TRUST THE BEST
*Subject to terms and conditions of the warranty
We are proud of all our shops! The following are some awards that our Kitchener location has won recently:
Waterloo Region Record - 2017 Record Reader Diamond Award
Kitchener Post - 2017 Readers Choice Diamond Award
“A friend told me that it was really great service and they promised that the collision center would do a great job on my car. Thank you CSN Regency for your kind and loving care to my Vehicle, Also the customer service was great!”
“I would highly recommend this facility to any insurance agency”
“Friendly and professional customer service. Work was meticulous when it was finished.”
“Customer service was great. Bill was friendly and professional during my initial visit for an estimate. I was kept up to date on the progress of repairs which was greatly appreciated. From the initial contact, to the communications updates the quality of work was exceptional.”
Jeffrey & Patricia
“Very friendly and was happy to give them our business.”
“Thanks for the smooth service. It's very stressful going through a car accident. CSN made things easier. Thanks again!”
“Great customer service and my vehicle was done quickly.”
“There is nothing about my experience with CSN Regency which could have been improved to make it a more positive outcome (unless they could have turned back the clock to avoid the collision in the first place!).”
“Very professional and friendly”
Training and Credentials
Training and Credentials
I-Car Gold Class Achievement
Canadian Automobile Association Reccomended
Canadian Collision Industry Accreditation Program
Jaguar of Waterloo
Volvo of Waterloo
Land Rover of Waterloo
Guelph City Mazda
Wayne Pitman Ford
Robinson Buick GMC
CSN Regecny is Profirst Certidied Collision Centre.
When you want professional, quality collision repair, consider a ProFirst Certified Body Shop.
All ProFirst Certified shops are validated for their skill and expertise, commitment to a complete, proper and safe repair, to ongoing industry education, and to customer satisfaction. Each shop is validated annually by an independent third party to help ensure a high standard of repair quality.