CSN Reliable is a locally owned and operated auto body shop serving the Comox Valley since 1951. Our goal is to get you back on the road. We do this by providing comprehensive collision repair services that bring your vehicle back to a condition that meets or exceeds the condition your vehicle was in before the accident. We stake our reputation on it. 

Address: 787 Cumberland Rd.
City: Courtenay
Province: BC
Postal Code: V9N2E1
Main Intersection:
McPhee & Cumberland Rd

Phone: 250-334-3312
Fax: 250-334-3668

Owner: Mike MacLaren
General Manager: Curtus Larson
CSN Member Since: 2012

Shop Hours:
MON - FRI: 8:00 a.m. to 5:00 p.m.


Located in Courtenay, BC, CSN - RELIABLE offer Automotive collision Repair services:

  • National Lifetime Warranty
  • Vehicle Collision Repair
  • 24 Hour Towing
  • Glass Repair
  • Paint Work
  • Paintless Dent Repair
  • Scratch and Dent
  • Auto Accessories

Schedule an appointment online with  CSN - RELIABLE today!


Our mission is to bring safety, reliability and trust to every Canadian car owner.

No matter what happens...We’ll straighten it out. 

Our 9500 sq. ft. state-of-the-art collision repair facility is fully accredited. Our trained team has the experience to get you back on the road in a timely fashion.

  • Accredited ICBC Valet Shop
  • Lifetime Warranty Guarantee on all collision repairs
  • Working in conjunction with all major insurance companies
  • Quick Max Frame Rack
  • Spanesi 3-D Frame Measurement System
  • Duster 3000 Prep Station
  • 2 Custom Air Down Flow Spray Booths
  • Snap On and Launch Diagnostic Scanners
  • 2 Maxi Panel Beaters
  • Pro Spot i4
  • Pro Spot SP5 MIG Welder
Insurance Companies

Great customer service and flawless collision repairs to my Trailblazer. Couldn't have asked for a better experience, they made my car accident so much easier. I wouldn't have rather chosen any other company to handle my car. Highly recommend them to anyone choosing a company to handle their collision!

  • Anna E.


The most awesome body shop in the Comox Valley.

  • Mark S.


I just wanted to thank everyone at Reliable! You guys are amazing! They fit me in at a time of year that is super chaotic, they picked me up and dropped me off, they cleaned my car inside and out, and they helped me fill out all the necessary paperwork! They made my windshield replacement a positive and easy experience! There is no doubt that I will be referring every one to you guys! Thanks again!

  • Kayla J.


Amazing service... would never take my vehicles anywhere else!!!

  • Dave S. 


I never thought my car could look the same but it came out looking better than ever!


Training and Credentials

CSN Reliable is CCIAP Certified Facility

CCIAP is run by and for the Canadian collision repair industry. The program is managed by AIA Canada, a national association which reaches the entire industry. 

CSN Reliable is officially certified by CERTIFIED COLLISION CARE for maintaining the right tools and equipment, training and facility to repair the participating automaker brand vehicles according to the manufacturers specifications. The certified network is made up exclusively of best-in-class collision repair businesses that have met or exceeded the strongest requirements of the certification program. 


CSN Reliable is an ICBC approved Express Repair Shop and a ICBC Car Shop Valet participant. If you qualify, this means you don't have to visit ICBC first for an estimate. Simply bring your vehicle to us after reporting your accident to ICBC and we will take care of the rest.

OEM Certified

CSN Reliable has demonstrated the highest standard of excellence through a commitment of professionalism, repair quality and customer satisfaction. Bringing your vehicle into a Toyota or Scion Certified Collision Centre guarantees both you and your insurance company the highest standard of excellence for quality collision repair. Trusting us for your collision needs will help to ensure:

  • The structural integrity of your vehicle
  • The safety of you and your passengers
  • The value of your vehicle
  • That your vehicle is brought back to its pre-accident condition
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